I highly recommend the work of Travis
Bradberry and Jean Greaves, and their respective research teams at
TalentSmart®. Their books, The Emotional Intelligence Quick Book
and Emotional Intelligence 2.0, continue to be sources of
great and beneficial information for me.
Consider the following
scanned-image-excerpt from Emotional Intelligence 2.0:
This image shows us the physical
pathway of information in our brains. Information initially begins in
our senses and enters our brain through our spinal cord, it then
passes through the limbic system (where we feel emotion), before
finally entering the prefrontal cortex (where we think rationally).
What this means is that most of us tend to feel before we
think. This also explains why we feel compelled to do
certain things when we experience strong emotions. When this occurs,
the feeling part of our brain often “overpowers” the thinking
part and renders the latter almost useless until our emotions have subsided.
Emotional intelligence depends on the
level of “communication” that exists between the limbic system
and the prefrontal cortex, that is to say, it depends on the level of
communication between the feeling and thinking parts of our brain. If
we have developed strong communication between the feeling and
thinking parts of our brain, we tend to be more able to think rationally about things while we are experiencing strong emotions.
On the other hand, if little communication exists between the feeling
and thinking parts of our brain, we tend to be unable to think
rationally until the emotions are gone. Many people make
resolutions when they are able to think rationally, but cannot seem
to keep them when they experience strong emotions. Again, this
results from a lack of communication between the feeling and thinking
parts of the brain.
When a person seeks to develop
emotional intelligence via self-awareness and self-management (as
discussed in Lesson IX: Emotion and Intelligence in The
Catalyst of Confidence), their brain begins opening up
communicative neural-pathways between the limbic system and the
prefrontal cortex. Put differently, when a person thinks about how
they are feeling and how they are acting in response to that feeling,
they start to open up communication between the feeling and thinking
parts of their brain. The more they do this, the more neural-pathways
develop, and the stronger the communication between the two respective parts of the brain becomes. Thus, over time,
a person may continue developing emotional intelligence until they
are almost rationally unaffected by the presence of emotion in their
life.
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